Frequently asked questions

about Catology products

Catology offers veterinarian-formulated products with premium, natural ingredients. Our complete range (immune serum, treats, vitamins, probiotics, and kibble) is designed to support your cat's optimal health and wellness. All our formulas are developed by feline nutrition experts and manufactured in the USA with strict quality standards.
Yes! Our premium kibble and most of our products are 100% grain-free. We use high-quality proteins and carefully selected ingredients to respect your cat's natural carnivorous diet. Our formulas contain no wheat, corn, or soy, ensuring optimal digestion and nutrition for your feline friend.
Not at all! Our products are suitable for all cats: kittens, adults, sterilized, seniors, indoor cats, and even cats with specific health needs. Each product is formulated to provide complete and balanced nutrition adapted to different life stages and needs. Check each product page for specific recommendations.
We use sweet potatoes as a natural, easily digestible carbohydrate source. Unlike grains, sweet potatoes provide sustained energy, fiber, and essential vitamins (A, C, B6) while being gentle on your cat's digestive system. They're a premium alternative to wheat and corn, perfectly suited to your cat's nutritional needs.
Absolutely! Our kibble is perfectly adapted for senior cats. The formula contains high-quality proteins for muscle maintenance, controlled phosphorus levels for kidney health, and omega fatty acids for joint support. The kibble size and texture are designed for easy chewing, making them ideal for older cats.
We offer free shipping on orders over $39 USD within the continental US. Standard delivery takes 3-5 business days. We have a 30-day satisfaction guarantee - if your cat doesn't love our products, we'll refund you, no questions asked. Your cat's happiness is our priority!
Yes! We recommend a gradual 7-day transition when switching foods. Start by mixing 25% new food with 75% old food for 2 days, then 50/50 for 2 days, then 75% new with 25% old for 2 days, and finally 100% new food. This helps prevent digestive upset and allows your cat to adjust comfortably to their new diet.
Shipping is FREE for orders over $39 USD. For orders under $39 USD, standard shipping is $3.90 USD.
All shipments include tracking so you can follow your package from our facility to your door.
Follow our 7-day transition protocol: Days 1-2: 25% Catology + 75% old food. Days 3-4: 50% Catology + 50% old food. Days 5-6: 75% Catology + 25% old food. Day 7: 100% Catology. Monitor your cat's digestion and energy levels throughout. If you notice any issues, slow down the transition. Always ensure fresh water is available.
Our subscription saves you 15% on every order and ensures you never run out! Choose your delivery frequency (every 2, 4, or 8 weeks). You can pause, skip, or cancel anytime with no fees or commitments. Update your preferences, change products, or modify quantities in your account dashboard. We'll send you a reminder email before each shipment.
We offer a 100% satisfaction guarantee! If your cat doesn't love our products within 30 days, simply contact our customer service team and we'll provide a full refund, even if the package is open. Your cat's happiness matters to us, and we stand behind the quality of every product we make. No complicated returns, no questions asked.
All Catology products are formulated by veterinarians specializing in feline nutrition with over 25 years of experience. We use science-backed research and premium ingredients sourced from trusted suppliers. Each recipe undergoes rigorous quality testing and meets AAFCO standards. Our formulas are designed to support optimal health, longevity, and vitality for cats at every life stage.
Feeding amounts depend on your cat's weight, age, and activity level. As a general guide: 5-9 lbs: ยผ to ยฝ cup per day. 10-14 lbs: ยฝ to ยพ cup per day. 15+ lbs: ยพ to 1 cup per day. Split into 2 meals daily. Check the feeding guide on each product page for precise recommendations. Adjust portions based on your cat's body condition and consult your vet for personalized advice.